Assuming there's anyone To Whom
It May Concern:
I was so pleased when my girlfriend surprised
me with a Gretsch 6120-1960 reissue hollowbody guitar with Filtertrons,
a classic Bigsby tremolo, etc. In short it rocks. It was the
best present ever. Of course for a $1600+ guitar (on sale, naturally),
it had to be!
A few weeks later I was pleased to receive
a postcard (see attached) by way of thanks that offered a choice of accessories
with a $15 purchase. Well, I could certainly use another 10' guitar
cable, so why not?
Even though this wasn't the store in my
town, I'm out that way from time to time, so I made an effort to swing
by there. I went in and picked up a $30 sheet music book*.
Granted, that's a small purchase and something I could get on-line for
just as much anywhere else (I had considered buying it earlier), but, hey,
why not? I mean, the offer of the cable was enough to get me back
in the store, right?
Of course, when I got to the check-out
to ring up the book and cable, the cashier tells me, Oh, no, those cables
aren't included in the offer.
Huh? Okay, no big deal, I'll get
a different cable. At this point we're talking about a $12 cable
instead of the $15 version (because a black cable is just as good as a
blue one, I figure).
No, the cashier says, not these either.
Never mind the fact that there's no qualifier
between the words "Free" and "10' guitar cable." Now I'm confused.
And I don't have a lot of patience when I'm confused. Typically,
I just give up and walk away from things for a while. So that's what
I left the sheet music book, the guitar
cables, and the cashier at the counter and walked away. I went home.
I thought about what the point of this was and concluded that Guitar Center
doesn't want my business. They want to scam me. They won't
even bother with the fine print, they'll just change the rules outright.
Because they want to make sure I only shop at the local guy down the street
or, even better, the on-line guys a click away.
Thanks, Guitar Center, for getting your
message across so clearly. I wish all retailers could say things
Alexplorer, former customer.